I do not care for their buffet. The Casino Queen Claimed This business has been claimed by the owner or a representative. The front desk was misinformed about discounts at the buffet. I had to beg and plead with the pit boss for a lunch buffet after playing 3 hours of 25 dollars or more a hand in black jack If it does, follow its instructions to enable Location Services for Safari.
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Wood River Police Department seeks help finding owners of dog. Then we paid for a smoking room with arch view and we were put into a non smoking room. We called the front desk clerk who gave my husband an attitude saying i didnt request a smoking room which i had our confirmation email showing we did.
Then he wanted to give us a room facing the parking lot with no discount while I paid extra for an arch facing room. Finally he said I'll call you in a little let me talk to my manager. A half later the manager thankfully gave us a smoking room with arch view.
This room was also big and beautiful but the bathroom was disgusting we had hair all over the floor and sink and bathtub it was so Grose. We were so tired at this point I spent 15 minutes cleaning it myself. Then our toilet kept stopping up the entire time we were here we called down to the front desk to see about getting it fixed no one ever came. Then we had their breakfast buffet and let me just say the hostesses were so unfriendly and rude never smiled would barely speak to us it was sad.
Now the workers on the buffet especially the waffle stand were great so friendly. We are definitely on the fence about returning. We love gambling and that part was great we walked away winners, but the rest of our experience was sub par. And it's a shame because it's so much closers to us. A little older and grungier than the places across the river, and my luck is better at Lumiere, but the Queen is still a good time.
Bad service, grumpy employees and a loooooonnggg way to park away from the building! Only 1 entrance in or out Stayed at the RV park for 3 nights.
I will stay somewhere else next time I visit St Louis. This is the best casino in the area for value and play! The Casino Queen is great for table game players. The table limits are reasonable with a variety of games where you can usually find a seat. Apparently they got new management a couple of years ago because we heard from other guests how they liked this casino but it lacked customer service. This was definitely not an issue now. We play at all of the area casinos but prefer this one for drink prices and no smoking.
We stayed in the hotel one time and had a pleasant experience with a great view of the city and arch. The best place to play in St. Louis for table games, reasonable drink prices, and fun Dealers. So the casino view is looking at a brick wall or parking lot. They allow smoking on the 6th floor and when we went into our room you could tell a heavy smoker was there so we were moved to a new room. Only one elevator worked.
The casino is tiny. The best part of our stay was the amazing breakfast and service. The food was wonderful and the staff top notch. Parking kinda sucked but all in all I was pleased with the stay. As a card holder for 20 years, until employee-ownership took over with new management, my review would be more posiitve with 4 stars. It gets 2 stars now for the following reasons: They think cosmetic improvements are the answer to pleasing customers.
They eliminated one whole bar, replaced by machines. The positive is slot-machine payout. They do have the loosest slots machines in the country. Outside of loosest slots, they're amenities are going down. Their monthly handle continues to decline, despite more slot machines. Beds could have been a little more comfortable, but otherwise great sleep and service. Despite the address showing East St. Louis, it is right on the east bank of the Mississippi River and not in the actual town.
Don't let the Queen haters try to scare you. Everything is well lit, and the Queen parking lot doubles as a commuter lot for people going into downtown so there are lots of people always coming and going. The Casino offers low limits on a lot of the tables almost every night of the week.
Good variety of slots with plenty of payback. Cheaper drinks than you'll find at the casinos across the river. All in all, a "gamblers casino" where most anyone can have some fun no matter how much you're looking to gamble. The Queen also offers a free shuttle to and from Cardinals home games. If coming from Illinois, the best way to save on downtown parking and messing with the Metro.
The Casino Queen Claimed This business has been claimed by the owner or a representative. Louis and want to gamble, don't waste your time at Lumiere. Got a question about The Casino Queen? Ask the Yelp community! I had a lot of fun in the casino. The Casino Queen is the place to be, with more than 38, square feet of gaming space, 1, slot machines and the hottest tables in town!
That's right, not only to we have the …. That's right, not only to we have the loosest slots, but during the past year the Casino Queen had higher payback on table games than any other casino in town.
Come and visit us at the Casino Queen - we're the odds-on favorite! Whether you are looking for an elegant dining experience or a casual meal in between jackpots, the Casino Queen has a restaurant to satisfy your appetite. Looking for a juicy steak that will melt in your mouth? Try out the Prime Steakhouse, the Queen's premier fine dining experience. Or choose from a variety of culinary favorites from around the world at the Market Street Buffet.
Just want a quick bite on the casino floor? Don't miss food and drink specials 7 days a week! The Casino Queen opened as a riverboat in In , the casino moved to it's current land-based building. The casino currently has 1, slots Loosest Slots in the Country for 6 years running and 40 table games.
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